[. . . ] hp color LaserJet xxxx user guide hp LaserJet 2200 hp LaserJet 2200 series printers User Guide Copyright and License Copyright Hewlett-Packard Company 2001 All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. Part number:C7058-90956 Second Edition, October 2001 Warranty The information contained in this document is subject to change without notice. [. . . ] Disconnect the printer from the network and attach it directly to a computer with a parallel or USB cable. Check the power source. The wrong printer was selected in the software. There may be a paper jam. . The software for the printer is not configured for the printer port. The printer is on a network and is not receiving a signal. The printer is not receiving power. ENWW Chapter 4 Problem Solving 75 Troubleshooting General Printing Problems (continued) Symptom Possible Cause Solution Check the lights on the printer to determine if the printer is indicating an error. See Troubleshooting Control Panel Messages or use the control panel simulator. Open the rear output bin to allow the paper to exit in a straight path through the printer. Turn over the paper that you are printing on . The printer does not respond The printer is malfunctioning. when "print" is selected in the software (continued). Paper curls when exiting the printer. The paper curls when exiting the top output bin. 76 Chapter 4 Problem Solving ENWW Printing Special Pages There are special pages within the memory of the printer that will help you to diagnose and learn about problems with your printer. Note If your printer's language was not automatically or correctly set during installation, and you do not have the HP LaserJet Device Configuration, you can set the language manually. Place the HP LaserJet 2200 CD in the CD-ROM drive and from a DOS prompt type: [copy x:\DOS\french. pjl LPT1], where x is your CD-ROM drive, french is your desired language, and LPT1 is the port your printer is connected to. Demo Page To print the demo page, press the GO button when the printer is ready (Ready light is on). Self Test/Configuration Page The self test/configuration page lists many of the current settings and properties of the printer. To print the self test/configuration page, press and release the GO and JOB CANCEL buttons simultaneously when the printer is ready (Ready light is on). If you have an EIO print server card installed, a second page, the JetDirect Page, will print listing all of the HP JetDirect information. Note The demo and self test/configuration pages can also be printed from the HP LaserJet Device Configuration Reports page. Cleaning Process The printer has an Engine cleaning process that cleans internal areas including the paper path area. The Engine cleaning process produces a blank page that should be discarded. See Using the Printer Cleaning Process. Font List To print a font list, use either the HP LaserJet Device Configuration (Windows) or the HP LaserJet Utility (Macintosh). ENWW Chapter 4 Problem Solving 77 Clearing Paper Jams Occasionally, paper can become jammed during a print job. Some of the causes include: Paper trays loaded improperly or overfilled. Find and remove the jammed paper using the instructions on the following pages. If the location of the paper jam is not obvious, look first in the toner cartridge area. Duplexer Area Note Loose toner may remain in the printer after a paper jam. See Loose Toner. 78 Chapter 4 Problem Solving ENWW 1 Toner Cartridge Area 1 Open the top cover. 2 CAUTION Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric. ) 2 Remove the toner cartridge. 3 CAUTION To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer. If the leading edge of the paper (B) is visible, gently pull the paper toward the rear of the printer to remove it from the printer. Continued on the next page. ENWW Chapter 4 Problem Solving 79 4 Note If the paper is too difficult to remove or has already entered the output area, remove the jam as described in Output Areas. [. . . ] See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure. The PCL 5e printer commands are backward-compatible with previous versions of PCL. The PCL 6 printer commands take full advantage of the printer's features. HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. [. . . ]